The Team

Senior Management


Lynn Greenwold - Chief Executive Officer

Lynn has served on the Executive Committee of Patoss from 1995 through to the present day. She is current Vice-Chair of the Board of Directors and Chief Executive Officer of Patoss Ltd.In 2015, Lynn was awarded OBE for services to Special Educational Needs.She was on the DfES SpLD Working Group and from 2008 Chair of SASC, the SpLD Assessment Standards Committee, which was formed to help implement the recommendations of the DfES Guidance.Lynn was Chair of the Dyslexia-SpLD Trust [DST] from 2009 through 2013 which has been established to co-ordinate the dyslexia sector, promoting better awareness and understanding throughout government, across local authorities, within schools and for parents, as well as to ensure that the right help and support is accessible within mainstream education. Lynn has co-directed the Dyslexia-SpLD Trust’s Literacy and Dyslexia-SpLD Professional Development Framework project to provide a free on-line resource that defines the additional knowledge, skills and understanding required to fulfil relevant job roles supporting dyslexic-SpLD learners in the school workforce, and helps professionals plan their continuing professional development. Lynn helped to lead the Trust DfE funded training reaching hundreds of schools in 2015-16. She remains a member of the DST steering group. Lynn has served on the Patoss Committee and Board since 1995 and as Vice Chair since 2005.


Administration Staff


Mandy Williams - Office Coordinator and Finance Administrator

Mandy started working for Patoss in May 2008.  Mandy started at Patoss as an Administrator covering many of the office roles.  She grew her role and her understanding of the business to become the Office Coordinator to ensure that all areas work together.  She works closely with her team and gives support to the CEO and APC Team Lead. Mandy is also the Finance Administrator.


Claire Merrett - Administrator

Claire started working for Patoss in May 2013.  She is a valued member of the team and offers a friendly voice at the end of telephone.  Claire is instrumental in the daily running of the office ensuring that members queries and accounts are kept up to date. 


Sam Mason - Administrator

Sam is our newest team member and started working for Patoss in January 2017.  She is a valued member of the team and offers a friendly voice at the end of telephone.  Sam is instrumental in the daily running of the office ensuring that members queries and accounts are kept up to date.   


Information Technology

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Stephen Hubbold - Web Developer & IT Support

Stephen started working for Patoss in November 2014.  Stephen is responsible for keeping the office IT up to date and in working order and has been also instrumental in the development of our new website. 


 Training & Events


 Kevin Smith - Professional Development Coodinator

Kevin was diagnosed with Dyslexia at the age seven. He attended Frewen College, a boarding school for Dyslexic boys. Kevin gained a BA in Law and History at university and to fulfil his keen interest in helping others like him he pursued training in special education. He now holds a Masters Degree in Dyslexia Studies and a Postgraduate Diploma in Assessing Students with Specific Learning Differences (SpLD). Kevin also has a PhD in Dyslexia Studies. He began his teaching career in Further Education, working in colleges both in London and Luton and then became Director of Training with the Dyslexia Association of Singapore. He has also taught in Higher Education as a course leader for a Master’s Degree in Specific Learning Difficulties, and has supported Dyslexic students in Higher Education. Currently, Kevin is the CPD Programme Co-ordinator for PATOSS, and also, is a Study Skills teacher at Westminster School, London


Sheila Rostill - Conference Administrator and Company Secretary

Sheila began her role as Conference Administrator and Company Secretary with Patoss in January 2014. Her role encompasses all aspects of administration surrounding the programme of training, CPD events and conferences throughout the UK. Sheila issues joining instructions, venue confirmations, ensures materials are ready at venues and is in attendance at all events to welcome delegates and ensure smooth running of throughout the day. As Company Secretary, she is responsible for assisting the CEO and other Board members in pursuance of their respective duties/roles, including minuting meetings, scheduling future meetings and all other aspects of company secretary duties including liaising with Companies House.Previously to this Sheila was a Training Services Supervisor with G4S for 18 years managing a team of up to 12 people overseeing Government and private sector contracts. 


Patoss Specialists


Jennifer McDermott - Assessment Practising Certificate Team Leader

Jennifer trained with Dyslexia Action (Institute) in 1999 and has worked as a SENCo in a primary school and as an assessor in a college of Further Education; she is currently an independent educational assessor covering a range of assessment areas.  Jen became a member of the Patoss Board in 2011 and of the SASC Board in January 2015.  Her interest in and commitment to diagnostic assessment underpins her work as Leader of the Patoss APC Review Team and has led to her delivering training designed to support members applying for the renewal of Assessment Practising Certificates as well as on other aspects of assessment such as standardised tests and statistics.  Jen has been involved with training on the Bath Spa module - SpLD/Dyslexia: The Effective Assessment Report, and has helped with the development of the Patoss mentoring scheme.


Julie Baister - Mentor Team Lead

Julie has an MA in Adult Dyslexia Diagnosis and Support from London Southbank University and since 2009 has held a Patoss Assessment Practising Certificate. Although Julie qualified as a middle school teacher in 1977, her career has taken many paths, encompassing diverse roles in both commercial and public sectors. In education - related fields, Julie has co-ordinated and taught on a Family Literacy project and helped adults return to learning. Research for an MA in Community Based Learning at Warwick University led to a much greater understanding of the barriers faced by adults who had experienced difficulties with literacy and numeracy skills at school. Before taking early retirement in 2013, Julie worked for 10 years as a Basic Skills Development Manager for the Army. This involved managing and delivering Literacy, Numeracy and ESOL programmes and it was in this role that her interest in Specific Learning Difficulties grew.  As a freelance assessor and specialist support tutor, Julie has gained wide experience in a number of settings, including FE, HE and in the workplace, particularly with uniformed organisations such as West Midlands Fire Service. Julie has delivered dyslexia awareness training to managers in several local authority departments and provided support for employees within the Access to Work scheme. Julie joined the Patoss Mentor Team in 2015 and subsequently became a tutor on the Assessing for Access Arrangements course. Since July 2017 Julie has taken on the role of Patoss Mentor Team Lead.  

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Liz Horobin - Professional Practice Team Lead

Liz has been involved in education throughout her professional life, working initially as a piano tutor before training as a primary teacher and TEFL specialist.While in the role of Head of International Foundation Courses at Bath Spa University, Liz undertook research into EAL students and low-level reading difficulties for her masters' dissertation. This led to her developing an interest in dysleia and stuydying on the Bath Spa Post-Graduate Masters' Progrmme in Dyslexia-SpLD.

In 2010, Liz became project director with the British Dyslexia Association and, over the next eight years, led projects focusing on Dyslexia and multilingualism, Phonics teaching (the ‘Sound Check’ programme), Early Intervention (the ‘Literacy Leap’ award for primary schools), and, most recently, the Dyslexia-SpLD support project, which led to the development of the Teaching for Neurodiversity Train the Trainer programme, the information website, and a range of free videos and resources for teachers, including the award-winning ‘See Dyslexia Differently’ animation.

Liz is also an experienced trainer and speaker. Her most recent role before joining Patoss was Head of open and onsite training courses at the BDA.

Liz joined Patoss in July 2019 as Professional Practice Team Lead.

She continues to maintain a strong interest in dyslexia and music as a member of the BDA Music Committee and of the music subject area group of UKAAF (the UK Association for Accessible Formats).